Terms of Service

Welcome to Chemical Hub Center (CHC). These Terms of Service govern your access to and use of our website, online store, and related services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree with these Terms, please discontinue using our website.

1. Eligibility and Use of Our Website

  • You must be legally eligible to enter into a binding agreement under applicable law to use our services or place an order.

  • If you are under the age required by applicable law, you may use our services only with the involvement and consent of a parent or legal guardian, where legally permitted.

  • You agree to use our website only for lawful purposes.

  • You must provide accurate, current, and complete information when placing an order or contacting us.

  • You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

  • You must not misuse our website, interfere with its operation, or attempt unauthorized access to our systems.

2. Products and Product Information

Chemical Hub Center (CHC) aims to provide accurate descriptions, specifications, images, prices, and availability information for its products.

However:

  • Product images are provided for identification and illustrative purposes. Minor differences in appearance, packaging, or presentation may occur where applicable.

  • Product availability and prices may change without prior notice.

  • We make reasonable efforts to ensure product information is accurate but cannot guarantee that every listing will always be complete or error-free.

  • If a material error in a product description or price is identified, we reserve the right to contact the customer, correct the information, or cancel the affected order as permitted by applicable law.

Customers are responsible for reviewing product descriptions, specifications, intended uses, and any available safety information before purchasing.

3. Chemical Product Safety and Handling

Some products sold by CHC may require appropriate handling, storage, protective equipment, or other safety precautions.

  • Customers must read and follow the applicable product labels, instructions, warnings, and safety data sheets where available.

  • Products must be stored and handled in accordance with the manufacturer's instructions and applicable safety requirements.

  • Customers must ensure that purchased products are suitable for their intended use and are used only for lawful purposes.

  • Products must not be used in a manner contrary to their stated purpose, safety instructions, or applicable laws.

  • Where relevant, customers are responsible for ensuring they have the necessary qualifications, equipment, and facilities to handle the products safely.

Chemical Hub Center (CHC) is not responsible for harm resulting from misuse, improper storage, unauthorized modification, or failure to follow applicable safety instructions, except to the extent that such responsibility cannot legally be excluded.

4. Orders and Order Acceptance

When placing an order through our website, you agree to provide accurate billing, shipping, and contact information.

  • Submitting an order constitutes a purchase request and does not necessarily mean the order has been accepted.

  • Order acceptance may be subject to product availability, payment verification, and confirmation of order details.

  • We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, inaccurate information, stock shortages, pricing errors, or suspected misuse of our services, subject to applicable law.

  • If an order is cancelled after payment has been received, any refund due will be handled in accordance with our Refund and Return Policy and applicable law.

  • Customers should review their order details carefully before confirming a purchase.

5. Prices and Payments

  • All product prices and applicable charges will be displayed on our website or communicated to the customer before order confirmation.

  • Shipping fees, taxes, or other applicable charges may apply and will be communicated where required.

  • Available payment methods may include Cash on Delivery (COD), bank transfer, or other payment options offered on our website.

  • Prepaid orders may be subject to payment verification before dispatch.

  • For bank transfers or other manual payment methods, customers may be required to provide valid transaction details or proof of payment.

  • Orders may be delayed or cancelled if payment cannot be verified or is declined, subject to applicable law.

Chemical Hub Center (CHC) does not guarantee the availability of any particular payment method at all times.

6. Shipping and Delivery

CHC aims to process and dispatch orders within the estimated time communicated to customers.

  • Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather, public holidays, or other circumstances.

  • Customers are responsible for providing a complete and accurate delivery address and reachable contact number.

  • Additional delivery attempts, address corrections, or re-delivery charges may apply where imposed by the courier or disclosed delivery terms.

  • Delays caused by courier services or circumstances beyond our reasonable control may affect delivery timelines.

  • If an order is lost, damaged in transit, or not delivered, customers should contact our support team so the matter can be investigated.

Nothing in these Terms removes any rights or remedies available to customers under applicable law.

7. Returns, Refunds, and Cancellations

All requests concerning order cancellations, returns, replacements, and refunds are handled in accordance with our separate Refund and Return Policy.

Customers should review that policy before placing an order, particularly because certain chemical products may be subject to specific return and handling restrictions.

Any exclusions or restrictions will apply only to the extent permitted by applicable law.

8. Intellectual Property

All original content on the CHC website, including logos, branding, text, graphics, photographs, product descriptions, and website design, is owned by or licensed to Chemical Hub Center (CHC), unless otherwise stated.

You may not reproduce, republish, distribute, modify, commercially exploit, or otherwise use our protected content without prior written permission, except where permitted by applicable law.

Product names, trademarks, and other materials belonging to third parties remain the property of their respective owners.

9. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, courier companies, analytics providers, and other external websites.

CHC does not control all third-party services and is not responsible for their independent terms, privacy practices, or availability. Your use of those services may be subject to their own terms and policies.

This provision does not exclude any liability that cannot legally be excluded.

10. Limitation of Liability

To the extent permitted by applicable law, Chemical Hub Center (CHC) will not be liable for indirect or consequential losses arising from the use of our website or products.

We are not responsible for losses caused by circumstances beyond our reasonable control, inaccurate information supplied by customers, or improper product handling contrary to applicable instructions.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, negligence where liability cannot legally be excluded, or any other liability that applicable law does not permit us to exclude or limit.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of another party's rights.

This provision does not make you responsible for losses caused by CHC's own unlawful conduct or any liability that cannot legally be transferred to you.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy to understand our data-handling practices.

13. Changes to These Terms

Chemical Hub Center (CHC) may update these Terms from time to time to reflect changes in our services, business operations, or legal requirements.

Updated Terms will be published on this page with a revised date where appropriate. Changes will apply in accordance with applicable law, and customers are encouraged to review this page periodically.

14. Governing Law

These Terms are subject to the applicable laws of Pakistan, to the extent relevant to the transaction and permitted by law. Any dispute will be handled by the competent courts or authorities having jurisdiction under applicable law.

Nothing in this section limits any mandatory consumer rights or legal protections available to customers.

15. Contact Information

If you have questions about these Terms of Service, your order, or our website, please contact us through the contact details provided below.

Business Name: Chemical Hub Center (CHC)

Website: www.chemicalhubcenter.myshopify.com

Email: chemicalhubcenters@gmail.com

Phone / WhatsApp: +92 303 8673431

Business Address: Saddar, Karachi, Pakistan.

By using our website or placing an order, you acknowledge that you have read and understood these Terms of Service.

Thank you for choosing Chemical Hub Center (CHC).